Privacy Policy
At Ayana Ayurveda, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
Last reviewed: July 28, 2026
Key points
Information We Collect
Depending on how you interact with our website, we may collect:
- Name
- Email address
- Phone number
- Age and gender where voluntarily provided
- Consultation requests
- Medical history or health information you choose to share
- Uploaded medical reports
- Appointment details
- Messages submitted through our contact forms
- Technical information such as browser type, device information, IP address, and cookies
How We Use Your Information
Your information is used to:
- Respond to enquiries
- Schedule consultations
- Maintain appointment records
- Provide Ayurveda healthcare services
- Improve our website and services
- Send appointment confirmations and reminders
- Respond to customer support requests
- Comply with legal or regulatory obligations where applicable
Medical Information
We do not sell your personal information to third parties.
Information related to your health is treated with additional care. It is accessed only by authorised personnel involved in your consultation or patient care.
Cookies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website performance
- Understand visitor behaviour
- Measure website usage
Data Security
We implement reasonable administrative, technical, and organisational safeguards to protect your information against unauthorised access, disclosure, alteration, or destruction.
Data Retention
We retain your information only for as long as necessary to provide healthcare services, comply with legal obligations, resolve disputes, or maintain business records.
Third-Party Services
Our website may use trusted third-party providers for services such as:
- Payment processing
- Email delivery
- Video consultations
- Website analytics
- Cloud hosting
Your Rights
You may contact us to:
- Request access to your information
- Request correction of inaccurate information
- Request deletion where legally permitted
- Withdraw consent for future communications
Contact
For privacy-related questions, please contact us through the Contact page on our website.
Need help?
Contact Ayana Ayurveda
If you have questions about this policy, your consultation, or how your information is handled, please contact our clinic and we will guide you to the right next step.